Hey, the first step in making a memory I will always treasure was going to the Delta Airlines Cartagena Office in Colombia. I wanted everything to go well because I was going home to surprise my folks on their anniversary. The personnel ensured that there were no issues and easily guided me through the reservation process. I felt confident and at ease because of their kind demeanor. I felt completely ready by the time I left the workplace, and I was even more eager for the poignant moment that awaited me at the conclusion of my journey.